Privacy policy

We believe your right to privacy is important. This policy covers how we collect and use any personal information provided by you.

Compliance with the Data Protection Act 1988 underlies all of our personal information privacy practices and we aim to be as clear as possible about how and why we use any personal information we hold about you.

Why We Collect Your Information

We collect and use personal information about you in order to:-

• Provide you with online and offline services
  Each service has different information requirements. Therefore the information we need, and what it is needed for, can differ. For full details please refer to the terms and conditions for each service;
• Keep your information secure
  To minimise the risk of unauthorised access to your information, we use some of your information to authenticate you before allowing you access to certain parts of this website or other sites we may create for you.

We may also use the information you supply us with for market research, market analysis and sales tracking.

How We Collect Information About You

We collect information directly from you, either from forms filled in when we meet with you of via online forms on this website.

We collect information for a specific purpose. In every case, the reason for us asking you for any personal information is made clear prior to you being asked to provide the information.

Who Sees Your Information?

The information we collect directly or through our website will only be used by us and our service providers as outlined in this privacy policy and any applicable product or service-related terms and conditions. We will not use this information for any other purpose.

We take all reasonable care to prevent any unauthorised access to and use of your personal data.

We will not disclose any personally identifiable information about you without your permission unless we are legally entitled to do so (for example, pursuant to a court order or for the purposes of prevention of fraud or crime). We do not share email addresses or any other data for commercial gain.

Non-Personal Details

We may automatically collect non-personal information about you, such as the type of browser you use or the website from which you linked to us. This information is only used to assist us in providing an effective service on this website. Such information does not identify the specific user of the site.

Security

The technology that we use and the policies that we have implemented are intended to safeguard your privacy from unauthorised access and improper use. We will continue to update these measures as new technology becomes available.

Access to Your Personal Information

You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. (We charge £10 for such information requests). Please address requests to the Data Protection Officer, Chamberlain's of Harrogate, 2 Spencers Holt, Harrogate, North Yorkshire, HG1 3DL enclosing a £10 postal order or cheque drawn on a UK based bank.